Are existing student loans connected in FSP?
No, at this time, existing student loans and balances are not brought into FSP. All payout schedules and terms will remain unchanged.
How can I view a student’s loan status?
A student’s loan status can be viewed on their profile on their payment methods (People > their profile > Account Settings > Payment Methods). In a future release, there will be a new Loans tab in billing hub where you can view all student’s statuses and balances.
How can I check our school status with Stratus?
The school status can be viewed at Settings > Billing Hub > Student Financing. If you have an existing relationship with Stratus and would like it connected with FSP, please contact FSP Support to request.
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